We realize we don’t always get it right. Refunds or returns are only available if contact is made within 30 days of the product being received by the customer – refunds will only be given where stock is faulty or incorrectly dispatched and a suitable replacement cannot be found. Refunds are not available for a change of mind. Scoot Boots are non-returnable or refundable items unless there is a product defect. Incorrect size selection is not a returnable or refundable reason. There is a fitting service to assist with product selection of Scoot Boots and it is recommended that customers take advantage of this service.
If you require a refund, the product must be returned by the customer before a refund is processed.
Please email email@example.com to organize the return of your product.